Shipping and Delivery Policy
At Apronemart, we are committed to delivering your products safely, securely, and on time. This policy outlines the process for processing and shipping orders when you shop with us.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Once your order has been processed, you will receive an order confirmation email.
2. Shipping Methods & Delivery Times
We currently offer shipping within the United States.
United States Shipping:
-
Standard Shipping: 3-5 business days – $4.99
-
Express Shipping: 1-2 business days – $2.99
Please note that delivery times are estimates and may vary due to:
- Shipping carrier delays
- Weather conditions
- Holidays
- High-volume periods
- Other circumstances outside our control
3. Shipping Costs
-
Standard Shipping: 3-5 business days – $4.99
-
Express Shipping: 1-2 business days – $2.99
We may occasionally offer free shipping promotions on selected products or qualifying orders.
Any applicable shipping charges will be displayed at checkout before completing your purchase.
4. Order Tracking
Once your order ships, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment's progress.
If your account includes order tracking features, you may also view your order status through the “My Orders” section.
5. Customs and Import Duties
Currently, Apronemart only offers shipping within the United States.
No international customs or import duties apply to domestic US orders.
6. Delayed or Lost Packages
While we strive to ensure timely delivery, delays may occasionally occur.
Please contact us if your package:
- Has not arrived within the estimated delivery timeframe
- Appears to be lost in transit
- Is marked as “delivered” but has not been received
Please contact us within 7 days of the expected delivery date:
📧 support@apronemart.com
We will work with the shipping carrier to investigate and help resolve the issue.
7. Incorrect Shipping Information
Please ensure your shipping address is accurate and complete at checkout.
Apronemart is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.
If an order is returned due to incorrect shipping details, additional shipping charges may apply for reshipment.
8. Split Shipments
Orders containing multiple items may occasionally be shipped separately and arrive at different times.
This may happen when products are fulfilled from different locations or warehouses.
You may receive separate tracking information for each shipment.
9. Shipping Carriers
To provide fast and reliable delivery across the United States, we partner with trusted shipping carriers.
Depending on your location, product availability, and shipping method selected at checkout, your order may be delivered through:
The most suitable carrier may be automatically selected to provide the best delivery experience.
10. Contact Us
For shipping-related questions, please contact:
Apronemart
📧 Email: support@apronemart.com
📍 Address: 5900 Balcones Drive #11963, Austin, TX 78731, USA
📞 Phone: +1 737-304-1244
